A clearer path to your answer.
Help with Sunlight, Yavqo’s AI. Learn how to shape your requests, review answers, and work through common conversation issues.
What do you need help with?
Getting started
How should I write my first request?
Tell Sunlight what you want to accomplish, give the relevant context, and describe the output you need. For example, ask for a short summary for a particular audience, or a comparison using specific criteria.
How do I get a more useful response?
Explain what was missing or incorrect and give a concrete example of the result you want. Add constraints such as length, tone, or source material. Break complex requests into smaller steps when needed.
Answers and accuracy
Can Sunlight make mistakes?
Yes. AI responses can contain incorrect facts, incomplete reasoning, or invented references. Check important information against original sources before relying on it.
How do I check a cited source?
Open the original source and check whether it actually supports the claim. Confirm its date and context. If you cannot find the source, treat the citation as unverified rather than assuming it is correct.
What should I do with a response that misses the point?
State the part that is wrong or irrelevant, explain your intended meaning, and ask for a revised answer. Supplying the exact passage or example can make the correction easier to follow.
Access and troubleshooting
A response is not loading. What can I do?
Check your connection and preserve any text you have not sent before refreshing. Note any error message and whether the issue affects one request or every conversation. If the request failed, try again with a shorter prompt.
Where do I find available features and usage limits?
Check the information shown in your Sunlight account and the terms for the service you are using. Features and limits should be confirmed there; this page does not publish a model list, attachment limit, or response-time guarantee.
What information should I avoid sharing?
Avoid sending passwords, API keys, payment details, or private material you do not have permission to share. Review the privacy information for the specific Sunlight service before entering sensitive information.
A little context
helps.
Include the device and browser you used, the error message, and a non-sensitive example of the request. Explain what you expected and what happened instead.
Remove passwords, API keys, personal information, and confidential material from screenshots or examples.
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